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Custom content
Every situation is different. Together we'll work out which phrases, conversations and scenarios matter most to you — so your workshop covers exactly what you need.
No prior knowledge? Then we'll simply take some extra time.
Workshops
Deutsch,
tailored to
your needs.
Each workshop is designed for 10 hours of 45 minutes — adapted to real situations with your guests. No textbook dialogues, only sentences you need this week.
- 10 hours standard
- Pre-Season Boost in 2 weeks
- Individual or small groups
- Content individually adaptable
§ 01
Apartments & holiday homes
Holiday Rentals
From the guest's first message to the farewell at the front door — everything you need for a private holiday property.
- 01
Before arrival
Messages, emails, phone calls — friendly and professional responses.
- 02
Check-in
Small talk, key handover, and a walkthrough of the property — no confusion needed.
- 03
During the stay
Restaurant and activity recommendations, handling complaints and issues with confidence.
- 04
Check-out
Farewell, feedback, the phrase that brings them back.
§ 02
Hotel front office
Reception
Present your hotel at its best — in every conversation, every email, every phone call.
- 01
Reservations
Reading, responding, confirming enquiries. Correct phrasing for email and phone.
- 02
Check-in
Small talk, key handover, explaining hotel facilities, breakfast times, wellness area.
- 03
During the stay
Restaurant and excursion recommendations, professionally handling delicate situations.
- 04
Check-out
Bill, feedback.
§ 03
Service & guest contact
Restaurant
The dining experience begins with the first sentence. German that makes every order easy.
- 01
Welcoming guests
Arrival, welcome, offering seats.
- 02
Menu
Understanding and explaining dishes, describing ingredients, giving recommendations.
- 03
Order & service
Drinks, wines, extra orders, and checking in between courses.
- 04
Payment
Bill, tip, farewell and invitation to return.
§ 04
German for children
Through play.
Patiently.
With heart.
My children are growing up bilingual — I know how children learn. Lessons are age-appropriate, full of games and songs, and designed so that learning is fun. Individual or in small groups.
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Pre-Season Boost
Season is just around the corner — but not quite ready yet? We fit the entire workshop into two intensive weeks. After that you're set for the first greeting.
Available as a group booking for whole reception teams, kitchen staff or service crews.
Sounds like a fit?
Drop me a quick message about your situation — we'll take it from there.
No-obligation enquiry →